Refund policy

100% No Questions Asked Refund Policy

Try Before Buying

Our provided products and services have a free trial option so that you can check how the features will work before purchasing. We advise you to create and run our free website creating option to properly check how it works and ask questions on our support email, live chat, social media or blogs. Our super friendly and expert support team are always available to answer all your questions related to our services. 

You can also send us an email to support@enzaime.com or fill up this contact form.

Our No Question Asked Refund Policy After Purchase

It’s really simple!

We are so confident that you will definitely LOVE and get BENEFIT from our services, we offer a 14-days no-questions-asked 100% refund policy.

If you don’t like our services or it causes you trouble, we will be happy to offer you a full 100% refund within 14 days of your original purchase and no questions will be asked.

However, we might invite you to suggest to us how to improve ourselves while refunding. Also, we would really appreciate it if you give insights on what made you ask for a refund.

At Enzaime, we exist to provide enhanced healthcare-related web experience with WordPress. Our services focus on empowering small to large healthcare-related organizations as well as individual doctors with the best user experience. Thus, we aim to deliver WordPress premium plugins, themes & widgets spiced up with the latest development trends and best practices.

Our mission is to help you create exciting and lasting transformations through using our services. We, therefore, provide our customers with free trial, tutorials, documentation, detailed descriptions, feature lists, videos, access to our social media channels, and hundreds of customer reviews so you can make an informed buying decision.

A couple of small points you should consider

  1.  We will process your refund as soon as we’re able to. In some cases, we might ask you for the opportunity to resolve the issue for you.
  2.  We may refuse to refund clients who act in bad faith or misused the services.
  3.  Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
  4.  Refunds do not apply to discounted products, upgrades or renewals

Policy for Automatic Payments

All of our services and some extensions require renewal of subscriptions, but you can choose whether to renew your subscription or not. We suggest renewing your subscriptions because we are always improving our services and facilities with new updates. A valid subscription is required for receiving updates.

Please note that when you purchase any product using PayPal or Stripe, you create an automatic payment account. This means both Paypal and Stripe records your information and prepares your payment account. This helps the payment gateways to automatically charge from you to complete automatic renewal payments. 

If you do not cancel automatic payments from your account, it will –

  1.   Renew the product subscription after ending the validity. 
  2.   Charge from your account automatically

We do not refund auto renewal payments for any services.

So, please make sure to inform us at least 20 days earlier from the next payment date if you don’t want to renew your subscription

Acceptance of this Policy

When you are placing an order for any of our services, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with the terms and conditions.

If any of the above criteria is met, then you are eligible for a refund. Please use the Contact Form and we will reply within 2 working days.